FREE RESOURCE – communication cards

FREE RESOURCE – communication cards

Sometimes a great idea starts off well and then evolves into something else!
This blog post started as a post for Neurodiversity Awareness Week 2026 but there was too much to say. So here is an impromptu extra little treat for you all!

As OTs we are passionate about supporting people with every day activities and ensuring everyone can live their life to the full. One small (but big) thing we do every day is communicate. For those who do not struggle with this, it can be taken for granted.

For some people with autism, and possibly other neurodiversities too (we would love to know!), they can struggle with selective mutism. This means that, despite being able to speak fluently usually, in certain places and situations they find themselves unable to speak or to answer. Selective mutism can also occur as a consequence of sensory overwhelm or high emotions. Often, bystanders, family or friends try to help the overwhelmed person by asking questions or trying to bring reassurance by talking to them. Sometimes, this can cause additional stress and turn out to be unhelpful.

This quick blog post aims to help those who struggle with speaking in times of stress or overwhelm. If this affects you, or someone close to you, please read on before downloading the resource.

How to use these communication cards

Each communication card serves a purpose. It would be valuable to create more than one. Think about what situations you might find yourself struggling to speak and what it is you would be trying to communicate.
If you are unsure, use the following questions:

  • What do you need in this situation?
  • What would you say if you were able to speak?
  • How can someone else help?
  • Do you need to leave the situation or do you need some time and space before being able to return?
  • Do you need help getting home/ to a safe place?

It would be useful to keep a digital copy of your communication cards on your phone. Or you can print them on paper and laminate them so they last longer in your pocket or bag. Just make sure they are somewhere you can access them to make those difficult situations that little bit more manageable.

If you need any help creating communication cards, or want to discuss other communication issues, do not hesitate to contact Marjolein for more help here.

Supporting your child through exam season: A Parent & Carer guide

Supporting your child through exam season: A Parent & Carer guide

Exam season can be a stressful time for children, and as a parent it can feel even more daunting being the person to guide and support them through this. 

Finding the right balance between encouragement, practical support, and emotional reassurance can make all the difference. 

We want to support parents with some ideas on how you can help your child prepare, manage stress, and stay motivated.

1. Help Them Find Their Revision Style

Not all children learn in the same way, and finding the right revision technique is essential for effective studying. Some may benefit from visual aids like mind maps and flashcards, while others might prefer verbal repetition or written notes. Active children may even benefit from pacing the house or bouncing whilst doing revision. Work with your child to discover what works best for them, and encourage approaches that enhance their retention and confidence.

2. Encourage Regular Breaks & Rest

While studying is important, overloading their schedule can lead to burnout. Encourage your child to take regular breaks, engage in activities they enjoy, and maintain a balance between studying and relaxation. Movement, creative hobbies, or simple outdoor walks can help them recharge mentally and physically. Rest, sleep and relaxation allow our minds to transfer information from the short term to long term memory meaning the learning will stay with them for longer.

3. Prioritise Healthy Eating & Hydration

Nutrition plays a key role in concentration and energy levels. Make sure your child is eating balanced meals, staying hydrated, and avoiding excessive caffeine or sugary snacks, which can cause fluctuations in focus and mood.

4. Create a Calm Wind-Down Routine

After a long day of studying, it’s important for your child to have time to relax. Encourage activities such as reading, listening to music, or colouring to help them unwind before bed. A stable bedtime routine can also improve sleep quality and reduce anxiety levels.

5. Reassure Them & Stay Positive

Exams can feel overwhelming, but your child needs to know that results do not define their worth. Reassure them that you are proud of them regardless of the outcome and that effort matters more than perfection. Positivity and encouragement from you can boost their confidence and ease their worries. If your child excessively worries about failing exams, gently explore this worry together and remind them the work they have put in so far. A count down calendar to cross off days during the exam period may also help focus (only 3 exams left! This subject is now done! etc). 

6. Treat Time

Having something to look forward to can keep motivation high during exam season. Plan a treat or an activity together at regular intervals throughout the exam period — these can be small and inexpensive but help them mark the effort they have put in and boost morale for upcoming tests.

7. Keep Communication Open

Set aside time for one-on-one conversations where your child can express their worries and feelings. Let them know their emotions are valid and that you are listening. Only offer practical solutions occasionally, sometimes children just need to be given time to vent and express their emotions. Try not to use phrases which can shut down the conversation like “you’ll be fine” and “don’t worry”. As much as these are well intended, they can leave a child feeling unsupported. 

8. Seek Support If Needed

If stress and anxiety begin affecting their daily life or you are noticing concerning behaviours, please do reach out to us. Wellbeing Therapy Solutions OTs are trained with more specific tools and supports which can get your child through the emotions they are experiencing in relation to exams. 

By offering steady support, reassurance, and practical strategies, you can help your child approach their exams with confidence and a healthy mindset. Remember, this period is a learning experience—not just about academic success but about developing resilience, self-awareness, and coping skills for the future.

Embracing neurodiversity: Diagnosis v Self-Identification

Embracing neurodiversity: Diagnosis v Self-Identification

As we mark Neurodiversity Awareness Week, it’s only fitting for our team to contribute to this important conversation. We’re thrilled to see more people embracing and championing neurodiversity. 

Workplaces are increasingly appointing neurodiversity champions and utilizing our services to better understand reasonable adjustments. 

This growing awareness brings us closer to fostering inclusive environments for everyone.

In this blog, our associate Marjolein delves into a significant topic within neurodiversity: the distinction between having a formal diagnosis and self-identifying as neurodiverse. If you know someone who is neurodiverse, you may have noticed that some individuals have an official diagnosis, while others prefer to self-identify. Let’s unpack what this means.

To learn more about the term “neurodiversity,” please refer to our previous Blog

Understanding Neurodevelopmental Conditions

Deciding whether to pursue a formal diagnosis is deeply personal and influenced by individual circumstances. Conditions such as autism, ADHD, and dyslexia are neurodevelopmental*, meaning they are present from an early age and evolve as the individual grows. Receiving a diagnosis is essentially a medical confirmation of the presence these conditions. It does not mean that the person’s identity changes on the day of diagnosis—they’ve always been neurodiverse. For many, a diagnosis provides vital clarity and validation, aiding in self-understanding and acceptance.

On the other hand, some individuals prioritize understanding their unique set of traits and challenges over obtaining a formal diagnosis. Diagnoses can be costly and time-consuming, especially when privately funded. These individuals may choose to self-identify, recognizing that they have traits associated with conditions like ADHD or dyslexia, and they will focus on finding strategies available to support themselves through any resulting challenges. However, it’s important to note that while one can describe having “traits,” claiming a diagnosis without formal assessment is inaccurate.

The Role of Self-Identification

So, does this mean anyone can assign themselves a diagnosis? Not exactly. Self-identification serves as a tool for understanding one’s strengths and challenges, promoting self-awareness and empowerment. This shift in thinking encourages a culture of support and understanding rather than blame. For example, instead of asking, “Why don’t they try harder?” or “Why can’t they do […]?” we can explore how to break down tasks to become more manageable through tailored support.

How We Can Help

As occupational therapists (OTs), we believe in empowering individuals with the skills and strategies they need, regardless of any formal diagnosis. If someone exhibits traits of autism, we can provide sensory supports and daily strategies beneficial to autistic individuals. Similarly, those with traits of dyslexia or dyspraxia may find our reading aids or study techniques helpful. For individuals struggling with time management or work deadlines, we can collaborate to identify barriers and develop practical solutions to reduce stress and increase productivity.

Whether you choose to pursue a formal diagnosis or self-identify, you can count on our non-judgmental, supportive approach to address the challenges you face. Our OTs will work with you to understand your barriers and find ways of overcoming them, so you can focus on getting on with the things you are best at.

*Please note: This blog focuses on neurodevelopmental conditions. While other circumstances, such as brain injury or illness, may lead to similar challenges, those topics are beyond the scope of this piece.

Sometimes the listeners need a listener too ….

Sometimes the listeners need a listener too ….

Cup of tea and books

More employers are recognising the need for workplace based support for employees. 

Being given space to be heard and understood is so valuable to helping people continue to give their best in the workplace. 

I have been supporting employees both through group work and individual support. It is always such a privilege to hear people share their burdens and concerns. I work through these together with the person or group to create an outcome that improves the situation.

 Sometimes employees can feel like they are trying so hard to make things work, yet not seeing a result from all of their efforts. 

One thing that has struck me during my time of providing workplace support is many employees I have spoken to are in a supporting role. This can give them a sense of not being good enough and that they should be able to cope with what is entrusted to them. 

Yet the reality is that carrying other people’s worries and concerns is difficult. It takes a lot of emotional energy to support others as well as supporting yourself. When people see you as a kind, empathetic person you are also more likely to get others sharing their worries with you.

 This can create a caring burden or emotional burnout which is usually a sign of having been too strong for too long, not a sign of weakness.

 “Sometimes the listeners need a listener too”

Everyone needs a space to be heard, especially when dealing with challenging or emotional content. 

Having regular times for employees in caring roles to offload and share openly is an important part of looking after the overall wellbeing of staff. 

As Occupational Therapists, we can facilitate this to help your staff to have a listening ear and be able to continue their amazing work. 

Neurodiversity – not wrong, just different

Neurodiversity – not wrong, just different

“People can’t just fit in anymore these days. Everyone needs this and that, just for them”

Ahh a penny for every time I have heard something similar when I tell people that my job is working with children and young people with mental health issues and neurodivergence. I would certainly be rich but I would not stop doing the job I am currently doing.

[Pause here if you are new to the term neurodiversity, please refer to my previous blog first]

Understanding is key and I am completely understanding of people’s attitudes to something that they do not understand. So please, allow me to explain…

Let me take you back to the early 90s (yes I was there before you think I am writing out of turn) with a huge number of office workers sat all day long looking at a screens on box-standard chairs at box-standard desks slowly but surely working themselves into screen-related eye problems and posture-related back problems. 

My dad was one of these dutiful workers who ended up with both of these issues, struggling through the day trying to stretch every now and then and drowning the rest out with coffee. Until one day, someone started to realise that these problems could all be prevented with screen breaks, better adaptable seating and that maybe we could start doing workplace assessments to ensure office workers were better supported.

What does any of this have to do with neurodiversity?

Well, after realising we all have different body sizes and lumbar support needs, we are now realising that we have many different types of brains that equally need different kinds of support. 

We are realising that doing something in exactly the same way all the time is maybe not the most productive way to work and we can be just as productive with certain breaks and changes in posture.

A neurodivergent brain is wired differently and responds differently. If ever I am in an emergency or crisis situation, please let me be surrounded by neurodiverse people as their quick thinking and innovative ways of looking at problems will most likely produce the best rescue. 

Neurodivergent people have incredible analytical skills, they can think at a dazzling speed and digest huge amounts of information … if they learn to play to their strengths and are in a positive, neuro-affirming environment where they can be themselves.

I know amazing people who can do all those things mentioned above, yet crumble under the pressure of delivering a 10 minute presentation in front of a critical colleague. 

Young people who are so creative they could earn a living from their creations, yet are being told they are failing their year at school. 

The key is down to understanding their thinking patterns or executive functions

Neurodivergent people’s brains are much more fine-tuned to the world around them. This can be super helpful when assessing risk in a crisis situation. It can also mean that they live in a world where they are bombarded by sounds, sights, smells. 

The world can feel exhausting if you are physically unable to turn off the sensations coming at you. 

Neurodivergent brains are incredible at out-of-the-box thinking. This also means that arbitrary rules that are not based on logic can be hard to follow. 

That unwritten social codes can be completely confusing, despite their best intentions to be kind, generous and honest. (Honesty and being socially acceptable do not often go together when you really think about it…) 

That perhaps their mind needs a better reason to follow an instruction than ‘because I said so’.

If you want to understand neurodiversity better, start to look up information about executive functions instead of looking up diagnoses. 

If you want to be able to better support a neurodivergent person, ask them how you can support and allow them to be honest – even if you don’t like to hear the answer. 

No two neurodiverse people are the same as they are all spectrum conditions, meaning people can be miles apart in their presentation. 

Most of all, do not presume every odd interaction, word or comment is a deliberate personal attack. A little bit of empathy goes a long way. 

Just check if they are upset or annoyed or if they just got the tone or words wrong. They will soon tell you and then you can work together and harness the beautiful power their brain holds.